BGP and GRE checks
Separate application review, registry evidence and actual peer connectivity.
Common symptoms
BGP Idle, Active, not Established, GRE unreachable, ASN mismatch, WHOIS, IRR, RPKI invalid, no ROA, ROA maxLength
What to check
- Confirm the selected server, public GRE endpoint, ASN and authorized prefixes. The outer GRE endpoint family and the routed IPv4/IPv6 prefix family are separate choices; review the generated configuration for your actual setup.
- Read each prefix's WHOIS, IRR and RPKI results with their check time. Investigate ASN mismatches, conflicting origins or insufficient ROA maxLength. No ROA and an unavailable lookup are different from an invalid RPKI result.
- After approval, apply the customer-side tunnel and BGP configuration. Check peer state, routes and relevant firewall rules on your router. Approval or configuration confirmation alone does not prove an Established session or upstream route visibility.
Common questions
Does an approved application mean my BGP session is Established?
No. Apply and verify the customer-side configuration, GRE reachability and actual peer state. Then check route exchange and upstream visibility separately; the approval status is an administrative step.
Is no ROA or an unavailable RPKI check the same as invalid?
No. Review the stated result and check time. An invalid result may involve an origin ASN or maxLength conflict; missing authorization data or an unavailable lookup needs its own investigation. WHOIS, IRR and RPKI are evidence, not proof of ownership.
Open the relevant page
Before contacting support
Attach the application and a freshly reviewed registry summary through the ticket form. Include affected prefixes, peer state, check time and sanitized error. LOA review remains required; public records do not prove ownership, and router naming does not require a registry name. Never send router passwords or tokens.
Keep secrets out of support requests · Remove passwords, private keys, access tokens, TOTP codes, backup codes and full payment details from screenshots and logs. Share the server or order name, time with timezone and exact sanitized error.
Official reference documentation
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